Privacy Policy

Any and all communications, including email, written, oral or otherwise, between Sogno Tours LLC d/b/a Go.VIPVacationVIP and Customer(s) is privileged and confidential information intended only for the use of the individual(s) or entity named on the communication. Dissemination of this information without the written consent of VacationVIP is strictly prohibited and shall be deemed a breach of confidentiality and is subject to legal action.

Cookies

Our websites rely on "cookies" to provide a number of services to you. A cookie is a piece of data that a website sends to your browser and which is then stored on your computer or other internet enabled device. Cookies are generally one of two types, a session cookie or a persistent cookie. A session cookie is a temporary cookie that is placed on the device and remains until you leave one of our websites. A persistent cookie will remain on your device for a period of time or duration specified in the cookie despite you leaving our websites.

Cookies generally allow our websites you are browsing to interact more efficiently with your device. VacationGurus uses cookies to collect and use information for a range of purposes, including; to maintain and improve the operation of our websites; track user preferences and product requirements to customize our websites and target and improve advertising or marketing relevance. We may also have an arrangement with third parties who may use our cookies to improve the relevance of our advertising to you on third party websites. You are able to use your browser settings to manage cookies. These settings may include deleting all or some cookies, not accepting any cookies or being notified when cookies are being used.

Use and disclosure

We use and disclose your personal information for the purposes we collected it.For example, we will disclose your personal information to third party service providers so that they can provide the contracted services to VacationGurus such as information technology support or programming, hosting services, telephony services, mailing or sending of documentation to customers digitally or otherwise.

As a travel provider, VacationGurus offers products and services on behalf of a number of other providers including but not limited to cruise lines and insurance companies. VacationGurus maybe required to disclose your Personal Information to these providers to enable them to provide you with their services and to assist in making your experience a satisfying one. As these providers require this Personal Information when making your booking, if it is not provided we will not be able to finalize your booking.

There will be other instances when we may use and disclose your personal information including where: you have expressly or impliedly consented to the use or disclosure

Collection use and disclosure of personal information for marketing

VacationGurus has a large range of travel services. Marketing is an important part of our business. We want to collect, use and disclose your personal information to keep you up to date with the range of products and services available from VacationGurus and which we think may be of interest to you. We use a wide variety of marketing strategies including mail, sms, telephone and other internet-based marketing including targeted online advertising and online behavioral marketing. Third party marketing service providers may combine the personal information we disclose to them with information they already hold about you, to serve you with more relevant advertising about our products and services.

We want you to be able to exercise your marketing preferences. Details of how to exercise your preferences can be made to our privacy officer whose contact details are below.

Parties to whom we disclose and collect your personal information

As detailed in “Ways we collect your personal information” section there are a range of people and organizations (‘parties’) to whom we disclose your personal information and collect personal information from – that are not you. These may be parties related to VacationGurus or third parties. The particular party will depend on which company or brand in VacationGurus you do business with and what product or service you receive.

Security of your personal information

We hold your personal information in:

Computer systems
Electronic databases
Digital records
Telephone recordings
And in hard copy or paper files

We maintain industry standard technology and procedures in respect of our information management and provision of online services. VacationGurus has an ongoing program of review and enhancement of its security measures. The reviews and updates address such matters as security and information management policies, processes and procedures, and technology reviews such as software, virus protection and fire wall settings. VacationGurus systems and information technology infrastructure are regularly audited both by internal and external experts.

E-mail transmissions to Family Vacation Getaways, are not necessarily secure. If you have any concern about the security of the contents of your e-mail or any other transaction over the Internet, then you should consider contacting us by other means. VacationGurus does however employ h3 encryption techniques and the use of firewalls like financial institutions and internet transaction systems globally. If you make a transaction involving the submission of personal information over the Internet to VacationGurus using one of our online forms, then the VacationGurus employs that encryption technology. Once VacationGurus has received your personal information, it is stored and protected by a range of security controls, including firewalls, user identification requirements and audit trails.

VacationGurus trains its employees and representatives in their privacy obligations, applies confidentiality obligations and provides authorized persons with user identifiers, passwords or other access codes to control access to your personal information.

Non-customers

You may not be a customer of ours, but you may interact with one of our companies. You may interact with one of our companies by using our transactional websites, entering a competition or commenting via social media. We will collect, use and disclose your personal information in accordance with this Privacy Policy and any Privacy Statement you may receive when you interact with us. Please see our Online Terms found on our transactional websites for more information about interacting with us via the Internet.

Terms and Conditions

Congratulations! As a qualified participant, you are eligible for the opportunity to enjoy this incredible offer of four days and three nights at a Capital Vacations Resort for the low price of $59. The discounted package price is for up to four individuals. Besides meeting the qualifications and attending the 90- to 120-minute Capital Vacations Club vacation ownership sales presentation and tour, there are no other obligations.

Participants must meet the qualifications below:

Group Travel

Capital Vacations is offering this first-time visitor promotion and will honor only one package per family, friends, acquaintances, or known groups traveling on the same, similar, and/or adjoining arrival and departure dates. Unfortunately, if you are traveling with others, this package cannot be used for this trip, but you can save it for later. There are additional costs associated with group travel.

Credit Card

GUESTS WITHOUT A VALID CREDIT CARD WILL NOT BE ABLE TO CHECK IN UPON ARRIVAL.

Qualified participants must bring with them to the presentation a major credit card bearing a Visa®, MasterCard®, American Express®, or Discover® logo. No debit cards or check cards permitted.

The qualifying person(s) MUST be the credit card holder. No company cards permitted.

Expired credit cards DO NOT QUALIFY.

Presentation

Attendance at a 90- to 120-minute Capital Vacations Club vacation ownership sales presentation and tour is required. No purchase necessary.

Must tour with spouse/fiancé/significant other/life partner/cohabitant.

No more than two qualified guests or couples traveling together may tour together.

Maryland residents are encouraged, but not required, to attend the sales presentation and tour.

Presentation and tour time requests are on a space-available basis at time of check-in.

Age

Both qualified participants must be over the age of 28.

Income

Qualified participants must be currently employed with a minimum annual household income of $50,000 USD.

There is no minimum income requirement for ages 65 and up or for participants who are fully retired.

Language

Both qualified participants must fluently speak, read, and understand English, or have someone who can interpret for them.

Identification

The qualified participant must present a government-issued photo ID and valid personal major credit card at hotel registration AND tour reception desk.

Married couples must bring with them proof of such (government-issued picture ID with matching addresses, and/or marriage certificate).

Marital Status

This offer is valid for married, retired, or cohabitating (with proof of same address) families.

Countries

This offer is for US citizens and Canadian citizens only. Canadian residents must present a passport at registration and tour reception.

Additional Fees & Charges

Transportation, incidentals, fees, and taxes are the participants’ responsibility.
Popular dates and major holidays may require additional upgrade fees ranging from $50 to $100 per night.

Additional Eligibility Requirements

Travel must be booked at least 15 days in advance of the requested arrival date.
Participants who have attended any other Capital Vacations Club presentation within the preceding six months of tour date (or the preceding 90 days for Capital Resorts Club members) are not eligible for this promotion.
Qualified participants must have no active liens, judgments, foreclosure, or bankruptcy. Bankruptcy must have been discharged at least one year from travel date.
Participants must reside at least 25 miles from the selected Capital Vacations destination (Myrtle Beach, SC, Orlando, FL, Fort Lauderdale, FL, or Branson, MO).
This vacation package offer CANNOT be combined with any other vacation offers.
Individuals who own real estate (including timeshare, fractional, or full ownership property interests) in any city in which a Capital Vacations Resort is located are not eligible.

Capital Vacations reserves the right to change these qualifications at any time without notice.

Rescheduling Policy

A confirmed reservation may be rescheduled once at no additional charge if the request is made at least 14 days prior to confirmed arrival date. A $50 rescheduling fee will be charged for any additional rescheduling requests.

Vacation package expires, and travel must be completed, within 12 months from the date of redemption of the vacation offer.

Failure to Show Policy

Failure to check in for scheduled reservation or complete presentation will result in forfeiture of vacation package purchase price. Furthermore, vacationers with reservations who fail to show up on their reservation date will be charged the full verifiable retail value for their accommodations together with an administrative fee of $35, which shall be charged to their debit or credit card (depending on the method of payment used for their package purchase), and will forfeit any prepaid deposits or fees.

Cancellation and Refund Policy

Capital Vacations offers 12 months to select your travel dates, the most amount of flexibility possible. We offer a 30-day cancellation policy through which customers are able to request and receive 100% of their money back in full with no penalty or obligation. You may also cancel this vacation offer if accommodations or facilities are not available pursuant to a request for use as provided in this vacation offer. If you decide to cancel, you must notify Capital Vacations in writing of your intent to cancel by sending notice to: Capital Vacations ATTN: Cancellations, at 2024 Corporate Center Drive, Suite 101, Myrtle Beach, South Carolina 29577, or by calling (417) 891-4619. If no request has been made for a refund within 30 days of purchasing the offer, customers will no longer be eligible for a refund.

THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF A VACATION OWNERSHIP PLAN.
THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIMESHARE INTERESTS.
THIS ADVERTISING MATERIAL IS BEING USED FOR THE PURPOSE OF SOLICITING THE SALE OF TIMESHARE PROPERTY OR INTERESTS IN TIMESHARE PROPERTY.